Maintenance and delivery contract
Aqua Sana provides every client who rents or buys a water cooler with a maintenance and delivery contract with a warranty and replacement service (annual automatic renewal unless otherwise requested).

The contract covers the following two aspects:
Maintenance and cleaning.
Every half year out of hygienic consideration, Aqua--Sana services and cleans your water cooler (optional quarterly) and replaces the filter. Servicing of the water cooler includes: cleaning, demineralizing, elimination of bacteria from all those parts (reservoir and taps) which come into contact with the drinking water. This servicing process delays the growth of new bacteria. The coolers with a large capacity are pressure coolers and these require a more extended cleaning process. In addition, coolers with a hot tank must be decalcified.

Warranty and replacement service.
When there is a defect within the contract period
(subject to the type of cooler) Aqua Sana will as soon as possible, and no more than 3 working days from your call, repair the cooler. In the case where the mechanic is unable to repair the cooler on location, a replacement cooler will be installed free of charge for the duration of the repair.